Terms & Conditions


Prices:  The price includes overnight accommodation and breakfast. Unless clearly stated at the point of booking, any extra services required and provided may incur an additional cost.

We are not VAT registered; a receipt can be provided on request.


Deposit:  No deposit has been taken at time of booking. Card details are securely held in case of cancellation or no shows. Upon booking your card will be checked, if incorrect details are give new details will be required to secure the booking.


Cancellation:  A reservation forms a legal contract for the total cost of the booking. If cancellation is received prior to 15 days before the holiday start date the cost of the first night of any stay will be charged. If cancellation is received less than 15 days before the holiday start date full payment of the holiday cost will become due. In case of no show full payment is still liable in all cases payment will be charged to your provided card.


Non-availability:  We would only cancel your booking if your accommodation was unavailable for reasons beyond our control.

We would make every attempt to offer you alternative accommodation, however if this was not possible or acceptable to you then we would refund all monies paid by you. Our liability would not extend beyond this refund.


Arrival/Departure:  Unless otherwise arranged, check in is after 3pm but no later than 7pm on the arrival date agreed.

Notice of your anticipated arrival time would be appreciated. Should you arrive earlier than 3pm we will be happy to store your luggage whilst your room is made ready.

Latest check out is 10am on the date of departure. We are able to store luggage for later collection should you wish it.


Damage:  Any damage or staining of the bed linen, carpets, furniture and soft furnishings may be liable to a cleaning and/or repair charge. This is at the discretion of the management.


Parking:  Use of the parking space is at the risk of the car owner - ni liability is held by the proprietors. The parking bay does have a steep incline access which may be unsuitable for low cars and is best accessed from an angle and not direct on.


Pets:  We do not accept pets.



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Last modified on Monday, 05 June 2017


1 Trelawney Terrace, Polperro Rd, Looe PL13 2AG


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01503 262670




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